FAQ

Shipping

Shipping is free. We will cover the shipping cost, so your shipping fee is RM0.

We ship out within 24 hours. Delivery usually takes 1–3 working days for West Malaysia.

We ship with Pos Malaysia.

Warranty

We provide a 1-month warranty with free replacement. Please check your parcel upon arrival and contact us within the warranty period if there is any issue.

Please contact our customer service via WhatsApp at +012-883 6957. Describe the issue clearly and include photos to help our team assist you faster.

The warranty covers manufacturing defects and product malfunctions not caused by misuse or damage by the buyer. We recommend taking photos before opening and after unboxing to make the claim process easier.

Order

We accept credit cards, debit cards, and online banking.